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Don't make the already harrowing experience worse. Take the following steps to make sure your claim is settled with the least amount of hassle and as quickly as possible.

  • Report all instances that may become the subject of a claim immediately to your broker
  • Complete a claim form and return it to your broker together with all supporting information and documentation that may be required
  • Make sure the claim form is completed in full – with all the relevant questions answered
  • Take all steps to minimise your loss (i.e. turn the tap off, phone the fire brigade)
  • Report incidents of theft and malicious damage to the police and make a note of the case reference number for the claim form
  • Take the details down of any third parties you know are responsible for the damage to your property, e.g. impact damage to your property by vehicles
  • Always obtain two quotations for the repairs of the damaged property
  • Always provide the relevant bank details should we be required to settle the claim via EFT

Downloads

PROPERTY DAMAGE and PUBLIC LIABILITY CLAIM FORM

FAST TRACK GEYSER CLAIM FORM